Welcome to Dreamify USA, LLC’s (referred to as "us", "we", "our", or  “Dreamify” as the context may require) website (the “Website”). These terms and conditions (these  "Terms") apply to the purchase and sale of products and services through dreamify-mattress.com well as any other website operated by Dreamify USA, LLC  (collectively the "Company" or “Dreamify Mattress”).  

By accessing and/or using this Site in any way, and/or by purchasing products from this  Site, you expressly acknowledge and agree to be bound by these Terms and Conditions (“Terms” or the  “Agreement”) as well as our Privacy Policy and our Trial, Warranty & Return policies (collectively,  the “Policies”). This Agreement governs your relationship with Dreamify Mattress for any purchase or other transaction with us through our Sites. 

These Terms are subject to change by Dreamify USA, LLC without prior written notice at any time, in our sole discretion. Any changes to the Terms will be in effect as of the last updated date referenced on the Site. You should review these Terms before purchasing any product that is available through this Site. Your continued use of this Site after the last updated date will constitute your acceptance of and agreement to such changes. 

1. Eligibility

You must be at least 18 years old to place an order. By agreeing to these terms, you confirm that all information provided is accurate and complete.

2. Product Information

We strive to provide accurate and detailed descriptions of our products. However, slight variations in color or design may occur. All dimensions are approximate, and a manufacturing tolerance of up to 1 inch is considered acceptable.

3. Ordering and Payment

Orders are subject to availability.

We reserve the right to cancel any order if fraud or unauthorized activity is suspected.

Payments must be made in full at the time of purchase. We accept major credit/debit cards, PayPal, and other approved methods.

4. Shipping and Delivery

At Dreamify, we believe fast, reliable shipping shouldn’t cost extra. That’s why we offer FREE standard shipping on all mattress orders within the contiguous United States. (Please note: We currently do not ship to Hawaii or Alaska.)

We also take pride in getting your order out the door quickly. Dreamify offers two levels of same-day fulfillment, with cutoff times at 3:00 PM and 5:00 PM Eastern Time. Orders received before these times are guaranteed to ship the same day, helping you get your mattress faster—without paying for expedited shipping.

Once shipped, most deliveries arrive within 2 to 7 business days, depending on your location. You’ll receive a tracking number as soon as your order leaves our warehouse so you can follow it every step of the way.

5. Returns and Refunds

We offer a 365-day during which you can return the mattress for a full refund minus the value of any discounts, accrued interest, or shipping fees. Refunds will be issued in the form of the original payment.

To be eligible for a return, the product must be in the same condition as when received, unused and unworn, with all original tags attached, and in its original packaging.

To be eligible for a refund, the product must be in good condition and eligible for donation. 

Please refer to our full warranty terms at: https://dreamify-mattress.com/pages/warranty-returns

6. Warranty

Each Dreamify Mattress comes with a 10-Year Limited Warranty, providing protection against manufacturing defects and material or workmanship issues for the first decade of ownership by the original buyer. Normal wear and tear, misuse, or improper care are not covered.

7. Intellectual Property

All content on this website, including text, images, logos, and product descriptions, is the intellectual property of Dreamify Mattress and is protected under copyright law. Unauthorized use is prohibited.

8. Limitation of Liability

Dreamify Mattress is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website or products.

9. Changes to Terms

We reserve the right to modify these terms and conditions at any time. Customers are encouraged to review this page periodically.

Please refer to our full warranty terms at: https://dreamify-mattress.com/pages/warranty-returns

10. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of Nevada, without regard to its conflict of law provisions.

11. Contact Information

If you have any questions about these terms, please direct all your questions, suggestions and/or complaints to a DREAMIFY representative by accessing the Contact form available on our Website. If you would like to request us to remove your Personal Data you may also use this form.