Dreamify Trial, Returns, and Warranty Policies

Buying a mattress can be confusing, but company policies shouldn’t be. Our at-home trial, shipping, returns, and warranty terms are straightforward, so you never have to guess about your next steps.

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365-Night Home Trial

We offer all customers a 365-night risk-free sleep trial. From the day you receive your mattress, you’ll have a full year to try it out. Mattress preferences are subjective, so there’s always a chance that your mattress might not work for you. We ask that you try it for at least 30 days to allow your body to adjust before initiating a return. 

If it isn’t for you, you can return it for a full refund between 30 and 365 days after purchase. To be eligible for a return, your used mattress must be in sanitary condition, free of stains, and used properly with a compatible foundation. We donate all used mattresses to communities in need. 

Free Shipping and Returns

We ship mattresses free to all customers within the contiguous US. 

You can return unused, unopened mattresses for a full refund, free of charge. Opened mattresses can be returned between Day 30 and Day 365, as long as they’re in good condition and eligible for donation. Remember, we just ask you to try it for 30 days before returning it, as it is the time it takes your body to adjust.

10-Year Warranty

All of our mattresses come with a 10-Year Limited Warranty. This warranty covers the original owner of the mattress only. It protects against material defects, manufacturing problems, and workmanship issues. These include cracked or splitting foam, cover defects, and deep indentations not caused by an improper foundation. 

Dreamify may repair or replace your mattress free of charge if a defect is found during your warranty process. Improper use of the mattress (including exceeding the weight limit or using an improper foundation) may void the warranty.

You can read more about our warranty and returns policy on our Warranty & Returns Page. If you have any additional questions, feel free to contact us via our Customer Support Email (support@dreamify-mattress.com), by phone for 24/7 support (+1 (888) 823-2597), or by using our Contact Form.